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    Issues wireless and webcam

    Discussion in '2015+ Alienware 13 / 15 / 17' started by gschneider, Jul 17, 2017.

  1. gschneider

    gschneider Notebook Evangelist

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    Hi again

    I seem to be posting a lot recently lol

    I have two issues thst i need to fix ASAP as i need them perfect for work.

    1. Killer 1435 it keeps dropping out and then hanging. I can use other devices fine but my laptop just stops working on the network. Then i have to reboot my wifi and its okay again for a bit then it drops again. I tried to reinstall drivers but no luck, still same issue. Is it worth just putting an intel 8260 in? Or can i get this 1435 to work? I found lots of info kn the 1535 on here but not mich on the 1435. I still have that killer anaylsis thing installed which seems a bit pointless to me.

    2. Webcam for some reason mine is kist a blank screen. I have tobii eye tracking thing and windows hello works fine but when I go into microsft camera or skype i get nothing at all?

    Thanks for the help
     
  2. Vasudev

    Vasudev Notebook Nobel Laureate

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    For Killer cards, try the new drivers from official site instead of Dell http://www.killernetworking.com/driver-downloads
    After installing the driver & rebooting the PC, go to device manager -> Network Adapters
    |
    |->Killer 1535/1435 -> Properties -> Advanced > Roaming Aggressiveness must be set to Lowest and set the preferred band if needed.

    As for camera, check the permissions in Settings > Privacy -> Camera
     
  3. Ranma546

    Ranma546 Notebook Enthusiast

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    I have a problem with the webcam as well. Just started a few days ago out of the blue. Didn't install/download anything, it literally was working fine and the next day was not. Not sure what happened. Is there a hotkey or Fn on the 17 R4 that disables it?
     
  4. gschneider

    gschneider Notebook Evangelist

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    Okay so the software package from killer fixed my wireless issues.

    However my webcam is a total different story I can't even manage to get a driver to install it just hangs and then stops working.

    Windows hello works, webcam doesn't work at all.
     
    Vasudev likes this.