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    I accidentally deleted all uefi boot options :)

    Discussion in '2015+ Alienware 13 / 15 / 17' started by Y.U.KILL.ME, Nov 24, 2018.

  1. Y.U.KILL.ME

    Y.U.KILL.ME Notebook Enthusiast

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    As shown in the title I accidentally deleted all uefi boot options
    Whenever I try to create new one it says no media drivers
    I tried restoring BIOS sittings and didn’t help
    I tried reflashing BIOS and nothing
    I was able to install windows via legacy mood but I would love to use UEFI over that
    Note. All my drivers are clean and has no os system on them

    Thanks
     
    Last edited: Nov 24, 2018
    Y.U.KILL.ME, Nov 24, 2018
    #1
  2. Vasudev

    Vasudev Notebook Nobel Laureate

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    Disable secure boot and use a USB drive with Boot repair x64 ISO burned to it and Try recommended repair to get working.
     
    Vasudev, Nov 24, 2018
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  3. Y.U.KILL.ME

    Y.U.KILL.ME Notebook Enthusiast

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    Thanks for your reply
    Unfortunately that didn’t help
     
    Y.U.KILL.ME, Nov 24, 2018
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  4. Muezick

    Muezick Notebook Evangelist

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    Did you try restoring BIOS?

    I get the impression Alienware Laptops have dual bios since they include instructions for situations where the system will not post

    https://www.dell.com/support/articl...-bios-update-on-an-alienware-computer?lang=en

    full power sweep clean and holding Fn key during power on seems to be the trick.

    Outside of that, these options may be system specific, which will either require a lot of research or maybe just calling dell.

    If system is still under warranty, do NOT tell them you did this to yourself. Just tell them it stopped booting and they will eventually conclude some repair is needed.
     
    Muezick, Nov 24, 2018
    #4
  5. rinneh

    rinneh Notebook Prophet

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    Delete all boot entries. Then reset bios for a new boot order often fixes it. You also can make your own UEFI entry by just browsing to the right boot folder on your drive.
     
    rinneh, Nov 24, 2018
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    Vasudev likes this.
  6. Y.U.KILL.ME

    Y.U.KILL.ME Notebook Enthusiast

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    I did the battery draining then power+FN and it took me to the Bios hardware checking test and came up with a conclusion that system is functioning normally

    While I was searching for solutions Online, someone said the only solution is to download the motherboard manufacturer UEFI Firmware sittings which seems to be Impossible to find

    I contacted dell And after 45 minutes of troubleshooting they couldn’t figure out how to create a new UEFI boot option and needed to escalate the case to a higher level technician which is going to take about three to four days

    I don’t understand why it is so difficult, I mean a Factory default bios restoring should be enough to solve the issue
     
    Y.U.KILL.ME, Nov 24, 2018
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  7. Y.U.KILL.ME

    Y.U.KILL.ME Notebook Enthusiast

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    All boot options are deleted except ‘Onboard NIC IPV6&IPV4’ As they can only be disabled.
    Now if I go to file browser add boot option, it says warning no media device return to boot menu
    If there is another way to add boot options can you please share them so I can try to

    thanks
     
    Y.U.KILL.ME, Nov 24, 2018
    #7
  8. Vasudev

    Vasudev Notebook Nobel Laureate

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    Was the OS from Dell installed in RAID mode? Then you need to switch to RAID and use add file boot option to find the HDD/SSD EFI partition or simply ESP and bootx64.efi or some windows.efi
     
    Vasudev, Nov 25, 2018
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  9. Muezick

    Muezick Notebook Evangelist

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    Did OP find solution?

    I am also wondering if maybe his motherboard isn't defective. Hopefully its still under warranty.
     
    Muezick, Nov 27, 2018
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  10. rinneh

    rinneh Notebook Prophet

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    Its jsut a configuration error. hard to troubleshoot it for him. I had this myself and could revert it but thats months ago and Im not going to erase my UEFI boot entry just to troubleshoot for others :D
     
    rinneh, Nov 27, 2018
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  11. Y.U.KILL.ME

    Y.U.KILL.ME Notebook Enthusiast

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    nothing
    I didn't hear from them yet .. its the 17 r5 and still under warranty
     
    Y.U.KILL.ME, Nov 30, 2018
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  12. Y.U.KILL.ME

    Y.U.KILL.ME Notebook Enthusiast

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    I tried every guide online and about 45 minutes with dell technician and they couldn't figure it out.
    can we skype and you walk me through it if you don't mind? whenever you have time
     
    Y.U.KILL.ME, Nov 30, 2018
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  13. Vasudev

    Vasudev Notebook Nobel Laureate

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    You need 4 partitions on your disk if you're using UEFI; ESP,16MB MSR partition,Windows Data partition aka C drive and Recovery partition of 500MB.
    If ESP is missing then most mbr fixes are useless since you need ESP for UEFI and secure boot to function correctly.
     
    Vasudev, Dec 1, 2018
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  14. tom_mai78101

    tom_mai78101 Notebook Consultant

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    At least, if all fails, or you're desperate, send the laptop back to Dell, and let them repair it onsite.
     
    tom_mai78101, Dec 1, 2018
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  15. rinneh

    rinneh Notebook Prophet

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    rinneh, Dec 1, 2018
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  16. Y.U.KILL.ME

    Y.U.KILL.ME Notebook Enthusiast

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    the issue was solved thanks to everyone who tryed to help
     
    Y.U.KILL.ME, Dec 12, 2018
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  17. c69k

    c69k Notebook Deity

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    c69k, Dec 12, 2018
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  18. Y.U.KILL.ME

    Y.U.KILL.ME Notebook Enthusiast

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    i loaded Intel rapid storage technology driver in a USB stick.
    from windows setup screen i installed the driver then rebooted and the UEFI options showed up again :)
     
    Y.U.KILL.ME, Dec 12, 2018
    #18
    Riley Martin, tungd678, c69k and 1 other person like this.
  19. SMOKE_SKULL

    SMOKE_SKULL Notebook Deity

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    It must have deleted both Bios because I was fighting with mine the last few days and even though I deleted a boot option it returned in the menu the nev=xt time I tried to install Windows. I found that when changing boot options in the bios that the initial screens would flash 2x as though it was jumping from 1 to the next bios and then to boot.
     
    SMOKE_SKULL, Dec 12, 2018
    #19