The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Horizontal Screen Tear issue in Windows 10 on dual graphics card laptops

    Discussion in '2015+ Alienware 13 / 15 / 17' started by xBalance, Jan 28, 2018.

  1. xBalance

    xBalance Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    4
    Trophy Points:
    6
    Hi!

    I have a 17R3 Laptop build late 2015 / early 2016 version with integrated Intel HD Graphics 530 and Nvidia GTX 980M 8gb. I opted to go for Windows 10 when I purchased this laptop and still can't sort out Horizontal Screen tear issue in games. I managed to sort out Screen tear in videos and in browsing by dedicating either one or another graphics card to this process but there is little that I can do about fixing this issue in games.

    My laptop doesn't support G-Sync, there also isn't "adaptive" option for Vertical Sync, only on or off are available. Switching Vertical Sync on does sort out horizontal screen tear issue but games become very uncomfortable to play as I can feel the lag from moving mouse to seeing movement from it on my screen.

    Locking FPS to exact same, or slightly less or slightly more than refresh rate of my monitor doesn't help at all
    Only if FPS stays over 100 then issue becomes less noticeable but doesn't disappear completely.

    My last XPS Dell laptop before Alienware one also had 2 graphics cards, but because it had Windows 7 I never had any Screen tear issues happening.

    So at first as Windows 10 just came out from Beta I was sort of expecting them to fix this issue in the coming months, now after 2 years passed and issue still being there I doubt it will ever get fixed. I've reinstalled windows 10 for a different reason, I reinstalled and tried numerous different driver versions for both Intel and Nvidia graphics card but issue is still there.

    Is there anything else that can be done or should I just consider installing Windows 7? This by itself is going to be a challenge as Laptop hasn't got any DVD drive and installing Windows 7 from USB on a SSD drive can prove difficult.
     
    Vasudev likes this.
  2. nedooo

    nedooo Notebook Consultant

    Reputations:
    40
    Messages:
    161
    Likes Received:
    67
    Trophy Points:
    41
    What is your monitor refresh rate?
     
  3. xBalance

    xBalance Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    4
    Trophy Points:
    6

    Just to avoid any confusion this is a laptops own screen that we are talking about. Not any kind of external monitor.
    Display refresh rate of laptop screen is 60.02Hz
    This is Screen model taken from Invoice list that I received when I purchased my Alienware:
    391-BCMW17.3 inch UHD (3840 x 2160) IGZO IPS Anti-Glare 400-nits Display
     
  4. rinneh

    rinneh Notebook Prophet

    Reputations:
    854
    Messages:
    4,897
    Likes Received:
    2,191
    Trophy Points:
    231
    You always have screen tearing if no vsync is enabled (or gsync) maybr you did not notice it before but its always there.
     
  5. xBalance

    xBalance Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    4
    Trophy Points:
    6
    I am pretty sure I never experienced Screen Tearing when I was using my old laptop dual graphics cards and with Windows 7. (Apparently has something to do with Windows Aero which Windows 7 supports but Windows 10 doesn't ) I still have my old laptop on me, so I can check again but I am 110% confident I didn't have any G-Sync, V-Sync on, and regardless if FPS was locked to screen refresh rate or if it was higher or lower, there was still no Screen tear visible. Only noticed this issue with Windows 10, there are numerous posts on various other forums about people upgrading from Windows 7/8/8.1 to Windows 10 after which everyone who has 2 graphics cards laptops noticed sudden appearance of Horizontal screen tear which wasn't there before
     
  6. rinneh

    rinneh Notebook Prophet

    Reputations:
    854
    Messages:
    4,897
    Likes Received:
    2,191
    Trophy Points:
    231
    No vsync means no synced frames. I have seen it since the early days of quake 1.
     
    Vasudev likes this.
  7. xBalance

    xBalance Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    4
    Trophy Points:
    6
    I will try to capture gameplay video in Windows 7 on my old XPS laptop with no V-Sync on, and then will record same gameplay in Windows 10 on my Alienware. Will do this at some point during this week and will then post video here.
     
    Vasudev likes this.
  8. Pallab

    Pallab Notebook Consultant

    Reputations:
    5
    Messages:
    269
    Likes Received:
    57
    Trophy Points:
    41
    why do you think gsync was invented?
     
    rinneh likes this.
  9. Vasudev

    Vasudev Notebook Nobel Laureate

    Reputations:
    12,050
    Messages:
    11,278
    Likes Received:
    8,815
    Trophy Points:
    931
    Use nvidia inspector to use Adaptive Power mgmt mode and even adaptive screen refresh rate for low end GSYNC capability. Actually the monitor shifts/changes refresh rates acc. to current FPS.
     
    VICKYGAMEBOY likes this.
  10. VICKYGAMEBOY

    VICKYGAMEBOY Notebook Deity

    Reputations:
    512
    Messages:
    1,046
    Likes Received:
    800
    Trophy Points:
    131
    they should include those setttings as global settings in NV control panel..
     
    Vasudev likes this.