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    Heads up: Latest OC Control breaks Intel XTU (and doesn't install)

    Discussion in '2015+ Alienware 13 / 15 / 17' started by phq, Jul 13, 2019.

  1. phq

    phq Notebook Enthusiast

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    Hi,

    first of all, I don't know if there is something particular in my system causing this, but I though it warranted a warning in any case.
    If you have Intel XTU installed (I had latest version) and try to install the latest OC Controls for Command Center, the following happens:

    1) During install, OC Control pops up a window complaining about drivers that cannot be verified.
    2) No matter what you answer, the installation will eventually fail.
    3) Intel XTU driver is removed from system without warning(!), leaving the application part only, so it effectively breaks it.
    4) You cannot reinstall Intel XTU or repair it, you have to remove it completely.
    5) OC control cannot be installed while there is any trace of Intel XTU installed.

    Regards.
     
    phq, Jul 13, 2019
    #1