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    External Monitor 144hz problem

    Discussion in '2015+ Alienware 13 / 15 / 17' started by lobuz, Aug 6, 2016.

  1. lobuz

    lobuz Newbie

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    Hi folks,
    at the beginning I would like to thank you for the information about alienware that helped me to prove that my laptop has a problem with the cpu throttling. Yesterday I received a new unit upgraded to a new generation of cpu. Without you it would'nt happened.

    AND

    right now i have problem with my aga and monitor connection :).
    I always used external monitor with 144hz connected directly to AGA with cable dvi-d - hdmi and it works great when i was closing my alienware so i was only using this external screen on refresh rate to 144hz.

    But right now i want to use both of screens so main screen lcd alienware 60hz and external screen with 144hz connected directly to aga but when i just expand those screens and changed on second refresh rate to 144hz video and image is not that smooth like when i was on only on external with 144hz. And all games displaying on external monitor lagging like hell.
    So maybe problem is with cable connection??
    Maybe i should use displayport or sth?

    Thanks for help
     
  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    I'd try the displayport. If that doesn't help, it may simply be not possible. I'll try to replicate that in the lab as soon as I can.
     
  3. bloodhawk

    bloodhawk Derailer of threads.

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    Never try 120Hz + on HDMI, its very flaky depending on the port versions.
    Always use DVI-D Dual Lane or Display Port.

    Can you go into the Nvidia Control Panel -> Adjust Desktop Size and Position - > Make sure display scaling is set to GPU instead of display?
     
  4. lobuz

    lobuz Newbie

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    Thanks.

    I made some test and i used displayport and its working great.