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    Driver Issues (Windows 10) AW17R3

    Discussion in '2015+ Alienware 13 / 15 / 17' started by webjeff, Jan 12, 2016.

  1. webjeff

    webjeff Notebook Evangelist

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    Hey Guys,

    Windows 10 decided to do an automatic update while I was away (awesome windows 10!). Thanks to that, I now have devices showing up with no driver installed for them.

    One being my integrated webcam, windows cannot find one for it. It doesn't show up on Dell's driver site nor can I find the manufacturer's driver's site either. So, any ideas?!

    I have one showing as "Microsoft Virtual Wifi Miniport Adapter_01" <- not sure what that is, since my wifi is still working fine.

    I also have an unknown device which in the location says "on Qualcomm Atheros QCA61x4 Bluetooth 4.1", however, I already have the Qualcomm driver installed and it shows as it's a working device (go figure).

    I really only care about the integrated webcam since I have no idea what the other ones are used for.... prior to this windows update, all my devices were installed correctly on the machine.

    Thanks
     
  2. webjeff

    webjeff Notebook Evangelist

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    I've been doing more research, I would like to know if anyone has installed the latest windows update from Jan 12th (10586.63) on their AW 17 R3 machine?

    I believe the USB Video Driver is missing or was not detected as being a driver suitable for the webcam.

    I'd like someone else who's updated their Win 10 machine to the latest January build to see if they are having the same problem with the webcam.