The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Dell refund 7-10 Business days?

    Discussion in '2015+ Alienware 13 / 15 / 17' started by thunderbirds, Jul 21, 2015.

  1. thunderbirds

    thunderbirds Notebook Consultant

    Reputations:
    9
    Messages:
    229
    Likes Received:
    16
    Trophy Points:
    31
    Refund takes 7-10 business days from the day they receive the computer? how accurate is this, mine has been 8 business days since they received the laptop still nothing on my credit card, Crazy
     
    thunderbirds, Jul 21, 2015
    #1
  2. Dilanio

    Dilanio Notebook Guru

    Reputations:
    15
    Messages:
    62
    Likes Received:
    20
    Trophy Points:
    16
    I don't understand your question. They say 7-10 days and it has only been 8. Perhaps wait until the 10th day and if nothing call Dell and find out what the hold up is.
     
    Dilanio, Jul 21, 2015
    #2
  3. Aroc

    Aroc Notebook Consultant

    Reputations:
    184
    Messages:
    219
    Likes Received:
    210
    Trophy Points:
    56
    I'd also call the bank or who ever issued your CC. Some of them are slow or lag in reporting on this stuff. Sometimes you can call them and they will kick it through faster, or just credit you faster (if you have a good relationship with them).

    Meaning, it is possible it is not on Dell's end.

    I would talk to both sides.

    If I were in your shoes and missing $2K+ (guessing), I'd want it back ASAP too.
     
    Aroc, Jul 22, 2015
    #3
    Dilanio likes this.
  4. thunderbirds

    thunderbirds Notebook Consultant

    Reputations:
    9
    Messages:
    229
    Likes Received:
    16
    Trophy Points:
    31

    Thanks, I spoke to dell again today and said they havent get approval from receiving team yet while the laptop has been delivered to them according to tracking
     
    thunderbirds, Jul 22, 2015
    #4
  5. Dilanio

    Dilanio Notebook Guru

    Reputations:
    15
    Messages:
    62
    Likes Received:
    20
    Trophy Points:
    16
    That sucks, did they say how long after receiving the laptop does it take to get approval?
     
    Dilanio, Jul 22, 2015
    #5
  6. thunderbirds

    thunderbirds Notebook Consultant

    Reputations:
    9
    Messages:
    229
    Likes Received:
    16
    Trophy Points:
    31
    they said will be refunded 7-10 days once received laptop
     
    thunderbirds, Jul 22, 2015
    #6
  7. thunderbirds

    thunderbirds Notebook Consultant

    Reputations:
    9
    Messages:
    229
    Likes Received:
    16
    Trophy Points:
    31
    Been 10 business days = no refund on credit card, checked with dell they said its not refunded yet to credit card
    purchase more than 90 days and cant dispute even
    what a hell experience with Dell Purchase
     
    thunderbirds, Jul 23, 2015
    #7