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    Dead 17 R4 won't turn on..any ideas?

    Discussion in '2015+ Alienware 13 / 15 / 17' started by kiomon, Jun 2, 2017.

  1. kiomon

    kiomon Notebook Enthusiast

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    so my one month old 17 R4 won't power up. I left it on my desk and came back to a black screen. The power adapter has a green light but it cuts out when connected to the laptop. Dell is saying dead motherboard. But wanted to see if anyone else has had this? Any hack fix? I'm international on biz, so timing couldn't be worst.
     
    kiomon, Jun 2, 2017
    #1
  2. InvoluntorySoul

    InvoluntorySoul Notebook Consultant

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    sounds like a short circuit, had the same problem when i used a 90 degree power plug adaptor, the power adaptor green light would stop but would come back when i stoped using the 90 degree adaptor
     
    InvoluntorySoul, Jun 2, 2017
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  3. kiomon

    kiomon Notebook Enthusiast

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    Yeah its looking like the motherboard is dead. I tried all the tricks, and it's just dead. Nothing happens, tried different charger,lunseating cmos and clprt1 pins and still the same. Just sucks as I am Peru on assignment. Ugh
     
    kiomon, Jun 5, 2017
    #3
  4. Normimb

    Normimb Notebook Evangelist

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    Hi, i had a similar problem with my 15R3. I removed the rams, clean with alchool, reinstalled and the laptop came back to life. Good luck!
     
    Normimb, Jun 9, 2017
    #4