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    Black Screen when going full screen

    Discussion in '2015+ Alienware 13 / 15 / 17' started by wrathofdeath, Sep 22, 2016.

  1. wrathofdeath

    wrathofdeath Notebook Evangelist

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    When I try and go full screen on any site such as youtube, by using f11, mtv.com etc, when I click full screen, all I get is a black screen with sound. I have my laptop plugged into an external monitor... its a LG 21:9 if that helps.
     
    wrathofdeath, Sep 22, 2016
    #1
  2. scottdrmyers

    scottdrmyers Notebook Consultant

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    Switch to Firefox. I assume you're using Chrome. I have the same issue with Chrome, Firefox works fine no matter if it's Flash or HTML5 video. There's a workaround to install a different Flahs plugin into Chrome, but it didnt fix it for me.
     
    scottdrmyers, Sep 23, 2016
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  3. F3nix!

    F3nix! Notebook Enthusiast

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    same problem with external monitor!!... i dont have idea why... also happens to activate webcam,
     
    F3nix!, Sep 23, 2016
    #3
  4. povertynow

    povertynow Notebook Enthusiast

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    I have the same problem with my 21:9 inch monitor, but only when it's running through the AGA. No idea what the problem is :/
     
    povertynow, Sep 24, 2016
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  5. DrewN

    DrewN Notebook Evangelist

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    Try disabling the Intel graphics in device manager.
     
    DrewN, Sep 24, 2016
    #5