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    Alienware support NOT HELPING because I changed countries. How to contact Mexico support online?

    Discussion in '2015+ Alienware 13 / 15 / 17' started by arladeveze, Jan 31, 2018.

  1. arladeveze

    arladeveze Notebook Enthusiast

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    So I bought an Alienware 15r3 back in Spain but im currently working in Mexico. Im having these random 1 second freezes during gaming so I sent them a ticket and they only told me to phone I number that I cant have access to. Completely useless

    Is there a way to contact dell support Mexico via online?
     
    arladeveze, Jan 31, 2018
    #1
  2. Pete Light

    Pete Light Notebook Deity

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    Not sure about your question but I reckon I know what the problem is. Poor contact between the heatsink and VRMs. You'll need to check the pads and slip in some k5pro to fill in the gaps as a minimum

    Sent from my SM-G935F using Tapatalk
     
    Pete Light, Jan 31, 2018
    #2
  3. rinneh

    rinneh Notebook Prophet

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    Try disabling the kionix free fall sensor.
     
    rinneh, Feb 1, 2018
    #3