Need some help/advice..
I attempted to install the latest 17R3 BIOS update available which was released August 16th, Version 1.3.12.
I downloaded it directly from dell's website link and saved it to my desktop. Closed all other running applications, then launched the BIOS update from the desktop. It did the usual thing, restarted the laptop then it gave me the following Error message: Rom Image is not loaded. Rom image update denied."Flash Update failed to initialize. Press any key to reset system."
I restarted the system again, loads into desktop just fine. I then deleted the originally downloaded BIOS update file from my desktop, and downloaded a new one. Saved it to a folder in the desktop, closed all running application, rightclicked on the BIOS file to launch it as an administrator... It launched fine, did it usual thing, shuts down and just hangs there forever, laptop running, screen black, fans blowing but it is not writing the new BIOS or giving any error messages this time. I waited a good 7 minutes, it just hangs there. I shut it down, repeated the process two more times with the same results. It just fails to install the BIOS update. What's causing this?
Any help would be greatly appreciated.
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I downloaded the same driver from Dell and run it. My 17R3 restarted but stopped when power backed on (dark screen and didn't go to BIOS). Can anyone help me?
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Alienware 17R3 unable to install latest BIOS update V 1.3.12
Discussion in '2015+ Alienware 13 / 15 / 17' started by Daniel1983, Oct 19, 2017.