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    Alienware 17R2 - Problem with Bluescreen

    Discussion in '2015+ Alienware 13 / 15 / 17' started by struselix, Feb 6, 2015.

  1. struselix

    struselix Notebook Consultant

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    Hello everybody.

    I received my Alienware 17 R2 days ago and since then I have problems with bluescreens.
    I set up Windows from scratch and downloaded windows updates and installed all drivers. Until then everything is fine. But when I download the World of Tanks Client after a few minutes I get an blue screen showing the same error every time (see attached screenshot - I am sorry but it`s German). I googled for the code and found out, that it should be s.th. with the killer card and installed the latest driver from the manufacturer. Still the same problem... :(
    Has anyone an idea what might solve this problem?
     

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    struselix, Feb 6, 2015
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  2. GodlikeRU

    GodlikeRU Notebook Deity

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    Hmmm don't you have Killer wi-fi card? It's known to make problems that you have.
     
    GodlikeRU, Feb 6, 2015
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  3. struselix

    struselix Notebook Consultant

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    Yes, indeed.
    I deactivated the Killer Network Manager Applikation and until now it works.
     
    struselix, Feb 6, 2015
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  4. GodlikeRU

    GodlikeRU Notebook Deity

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    I don't have killer wifi in my laptop but afaik their drivers for win8.1 are very bugged. You can wait until they'll fix them or change network card to Intel one.
     
    GodlikeRU, Feb 6, 2015
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  5. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Disabling that app should do the trick. Let us know if the issue comes back!
     
    Alienware-L_Porras, Feb 10, 2015
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  6. struselix

    struselix Notebook Consultant

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    Steps to solve the issue: Download the driver directly from manufacturer and deactivate the killer network manager app.
     
    struselix, Feb 27, 2015
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  7. Big Noob

    Big Noob Notebook Guru

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    No need to install new drivers or deactivate the bandwith manager.
    My system runs 12 hours+ a day and I never had a Blue Screen.
    I got my Notebook three weeks ago and everything has been fine.
    There must have been something wrong with your machine.
     
    Big Noob, Feb 27, 2015
    #7