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    Alienware 17 R3 shuts down

    Discussion in '2015+ Alienware 13 / 15 / 17' started by bpat, Sep 8, 2017.

  1. bpat

    bpat Notebook Consultant

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    Hello,
    Problem with my alienware 17 R3.
    Web browsing no problem, but when i play a game the laptop shuts down after 5 or 10 min without a warning.
    My warranty is expired.
    I run Dell diagnostics test, all tests passed without a problem.
    I run furmark without problem.
    Is there a program for testing my motherboard?
    Thanks.
     
  2. Danishblunt

    Danishblunt Guest

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    run speedfan and make screenshot
     
  3. Alienware-Wasserman

    Alienware-Wasserman Company Representative

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    I agree with @peter553 ; it is possible that you're having a tempertature rise that basically renders your computer to hot to function and that's why it shuts down. Use HWMonitor to check if it the CPU is overheating
     
  4. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    Or you have a short/blown component somewhere on your board and a high power draw could cause it to shut down, or you have CPU instability that causes instant shut down.