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    Alienware 17 R2 (Early 2015) Slow Boot Time and sometimes loss HDD 1TB Toshiba

    Discussion in '2015+ Alienware 13 / 15 / 17' started by lykhaphong, Aug 5, 2015.

  1. lykhaphong

    lykhaphong Newbie

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    My Alienware is:

    System Manufacturer Alienware
    System Model Alienware 17 R2
    System Type x64-based PC
    System SKU Alienware 15
    Processor Intel(R) Core(TM) i7-4980HQ CPU @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date Alienware A01, 1/30/2015
    SMBIOS Version 2.8
    Embedded Controller Version 0.01
    BIOS Mode UEFI
    BaseBoard Manufacturer Alienware

    TOSHIBA MQ01ABD100 1TB (Fixed slot)

    SAMSUNG SSD PM851 M.2 2280 256GB (Second slot)

    NVIDIA GeForce GTX 980M
    Intel Iris 5200

    My problem now:

    Recently purchased from Dell at US, laptop boot into Windows 8.1 is very fast, taking just 2 seconds is on Windows. But recently, I start very slow laptop, take from 4-5 minutes to in Windows 8.1. Bios: A01, Power: 180W. Windows 8.1 install on SSD. I did upgrade to Bios A05, but the situation is still the same, no improvement.

    I also used the factory-installed AlienRespawn but the situation is still not remedied.

    More problem: The machine I have 2 hard drives, SSD 256GB and 1TB Sata, but sometimes boot windows and saw loss 1TB hard drive, 256GB SSD hard drive only. I have to shutdown and restart multiple times, the new 1TB drive.

    Once booted into windows, the laptop running smoothly with the application, not an error.

    Please help me how to fix it.

    Sorry about my English.
     
    lykhaphong, Aug 5, 2015
    #1
  2. 0lok

    0lok Notebook Deity

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    hi ill try to help as much as i can. about the slow boot time, in my experience the cause of that was the dell software named support assist. everytime i boot up my machine my cpu fan throttles to max speed for a few seconds and gpu fan follows. this was causing lag and slowing my laptop. i have searched in some forums and the solution was to uninstall dell support assist and dell support agent and waallah it solved the problem. hope that helps..
     
    0lok, Aug 7, 2015
    #2