The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Alienware 15r2 Chipset driver freeze

    Discussion in '2015+ Alienware 13 / 15 / 17' started by Gazzie, Jan 10, 2018.

  1. Gazzie

    Gazzie Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Hi,

    I've acquired a Alienware 15r2 (i7-6700HQ, NVidia 980M) and having issues with the chipset drivers. Windows 10 and all of the drivers (except the Intel chipset drivers) install fine. Soon as the chipset drivers install the system freezes (for over 30 minutes) and eventually needs powering off.

    The drivers have been downloaded using Windows 10 update and from Dell's support site. Even just installing the card reader causes the system to freeze.

    Anyone had this issue before? Got a feeling the laptop needs bining. :(
     
    Gazzie, Jan 10, 2018
    #1
  2. Vasudev

    Vasudev Notebook Nobel Laureate

    Reputations:
    12,050
    Messages:
    11,278
    Likes Received:
    8,815
    Trophy Points:
    931
    Vasudev, Jan 10, 2018
    #2
  3. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

    Reputations:
    39,619
    Messages:
    23,562
    Likes Received:
    36,879
    Trophy Points:
    931
    try this, extract that chipset driver to a folder, to make it easy, put it in C:\Chip

    now, from your start menu, go to Windows system then right click on Command Prompt and launch it as admin

    type CD\ to go back to the root of C:

    now type cd chip to enter the chip folder

    now type setupchipset.exe -overall to launch the setup and have it install the chipset drivers completely

    [​IMG]

    see if that works
     
    Spartan@HIDevolution, Jan 10, 2018
    #3
    Pete Light and Vasudev like this.