Alienware 15 r2 Killer wireless card keeps disconnecting

As stated in the title the wireless card was doing fine but now its back to crashing or what ever its doing, it wont say i lost internet it'll just show my internet that im connected to and none of the other connections around me. It very annoying i might just go switch out for the intel wireless card but for the mean time is there any fix? im on the newest driver from what i know, and ive also checked if windows powers the wireless card down in the settings.

Its the killer wireless 1535 ive known others with this problem it was even happening with my r1, is there anything i should do with my internet? its the 5g speeds if that has anything to do with it.

 

I know it sounds crazy, but have you tried reflashing the BIOS? Even an older version to test it...

 

I dont want to mess with bios it was doing it before and now i updated to the new bios (it also messed up my internet status light now wont go on when the touchpad is in use any fix for this yet?) its still crashing on this new bios.

 

I won't state the obvious, or maybe I will. As stated above, make sure ALL of your drivers are updated. Not just the killer ones, but all from DELL's site.

Download the driver for the Killer wireless from Dell as well. I have seen some people get it from Killer and had trouble. Should be the same, but it doesn't seem to be.

 

Ive gotten all the drivers but just to make 100% sure i was going to reinstall every single one from the dell driver page but ive been getting this error for on screen display and the dell foundation services

 

I just went into windows and ran an update on my card and it updated from the drivers on the machine, lol. What version does it say you have it you go into your wireless card and check.

Mine is 4.0.1.137

 

12.0.0.210

that error is also popping up for the free fall sensor

 

If you could, could you please contact us with your issue at

http://www.killernetworking.com/about/contact

and we can get you up and running.

-Ryan
Killer Support

 

There you go! Right from the company.

They will get you going. I wouldn't recommend any other than Killer, I love their equipment.

 

sent an email a few days ago, still no reply.

 

Did you manage get this sorted?

I think I'm having a similar problem.

 

I'm fairly sure the Killer software is the problem, I have no issues with mine however, I have done a clean vanilla install and just let windows install the drivers (and didn't install any Killer software) and I have a solid connection.

 

Yeah I might try the same after the technician has been on Monday.

One of my front LED's wasn't working correctly so they are coming to replace some parts, think I'll try a fresh install at that point.

 

The Killer NIC was pretty bad for me up to the last drivers. Most routers worked fine but some Linksys routers couldnt stay connected with my laptop. After updating the drivers everything became fine and dandy even with the Killer network suite installed.

 

This was a common issue before. Unless your killer chip is defective, seems most people solved their problems by getting the latest driver directly from killer webpage. I'm currently running those along with the suite (didn't uninstall) and dont have disconnects.

 

Try the latest drivers..

http://www.killernetworking.com/support/driver-downloads/item/killer-suite

 

Cheers guys, grabbed the drivers from Killer rather than Dell seems to be working fine now.