The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Alienware 15 R3 Drivers Not Extracting?

    Discussion in '2015+ Alienware 13 / 15 / 17' started by Philosobyte, Jan 17, 2017.

  1. Philosobyte

    Philosobyte Notebook Enthusiast

    Reputations:
    7
    Messages:
    42
    Likes Received:
    15
    Trophy Points:
    16
    Some of the drivers off of Dell's support website, such as the realtek audio drivers, are having trouble installing.
    This is the initial window which pops up when I attempt to install it:
    [​IMG] [​IMG]
    When I click on Install, this comes up:
    [​IMG]
    Retrying doesn't work, and clicking on View Installation Log gives me this:
    [​IMG]
    Which is basically saying that it can't find the file it extracted. This is confirmed when I click "Extract" instead of "Install," and the folder which it should have extracted to ends up being empty.
    Some of the drivers on Dell's website work, and some of them don't. Using a variety of compatibility settings and running as administrator did not help. Do you have any advice on what I could try?
     
    Philosobyte, Jan 17, 2017
    #1
  2. Vasudev

    Vasudev Notebook Nobel Laureate

    Reputations:
    12,050
    Messages:
    11,278
    Likes Received:
    8,815
    Trophy Points:
    931
    Extract it using 7-zip or WinRAR or similar software.
     
    Vasudev, Jan 18, 2017
    #2
  3. icewolf247

    icewolf247 Notebook Enthusiast

    Reputations:
    0
    Messages:
    44
    Likes Received:
    4
    Trophy Points:
    16
    Are you extracting on the C: drive?
    Have found that for some reason some dell drivers only extract on that drive
     
    icewolf247, Jan 18, 2017
    #3
  4. Philosobyte

    Philosobyte Notebook Enthusiast

    Reputations:
    7
    Messages:
    42
    Likes Received:
    15
    Trophy Points:
    16
    I tried moving the driver .exe to the C: drive and extracting to the C: drive, but that didn't work, either :(

    Unfortunately, it's an .exe file, not a .zip or .rar file.
     
    Philosobyte, Jan 18, 2017
    #4
  5. Vasudev

    Vasudev Notebook Nobel Laureate

    Reputations:
    12,050
    Messages:
    11,278
    Likes Received:
    8,815
    Trophy Points:
    931
    I have all my drivers under D drive. After extracting ( assuming you used Extract to *.*) it will be in a folder and from there find Setup.exe and double click the file to run it.
     
    Vasudev, Jan 18, 2017
    #5
  6. 3dmation

    3dmation Notebook Enthusiast

    Reputations:
    0
    Messages:
    23
    Likes Received:
    1
    Trophy Points:
    6
    Odd, I have a complete set of the drivers here, and haven't had a problem extracting anything. You sure it isn't something localized to your machine? Permissions maybe?
     
    3dmation, Jan 19, 2017
    #6