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    Alienware 13r2 15r2 and 17r3 systems not powering up - possible solution.

    Discussion in '2015+ Alienware 13 / 15 / 17' started by Mickbt26, Jun 4, 2016.

  1. Mickbt26

    Mickbt26 Notebook Evangelist

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    Mickbt26, Jun 4, 2016
    #1
    sluggz, iunlock and guttsy like this.
  2. rinneh

    rinneh Notebook Prophet

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    rinneh, Jun 5, 2016
    #2
  3. Mickbt26

    Mickbt26 Notebook Evangelist

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    I know right. Ive had my mainboard replaced twice for what could of been a simple cmos reset.
     
    Mickbt26, Jun 5, 2016
    #3
  4. rinneh

    rinneh Notebook Prophet

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    Yeah for me once. I was searching for a solution at that time. But couldnt find a way to make a real CMOS reset.
     
    rinneh, Jun 5, 2016
    #4
  5. DeeX

    DeeX THz

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    I wonder if this is the solution to the problems with people flashing BIOS 1.2.12.
    If that is the case then the BIOS did not kill the board at all and the solution was very simple.
     
    DeeX, Jun 6, 2016
    #5
    iunlock likes this.
  6. iunlock

    iunlock 7980XE @ 5.4GHz

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    iunlock, Jun 6, 2016
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  7. iunlock

    iunlock 7980XE @ 5.4GHz

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    I'm betting that it is....I really do....
     
    iunlock, Jun 6, 2016
    #7
  8. rinneh

    rinneh Notebook Prophet

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    It didnt really kill the motherboard but made in unusable. I could get it to boot after by trying some button sequences. But it would not turn off by software so I had to hard press the power button everytime.

    But couldnt fully reset the bios so they swapped my motherboard.
     
    rinneh, Jun 6, 2016
    #8
  9. ha1o2surfer

    ha1o2surfer Notebook Evangelist

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    I usually pull the main battery connector, since the CMOS battery is harder to get to... This solves the GPU missing issues I get sometimes too (hasn't done it in a while)
     
    ha1o2surfer, Jun 6, 2016
    #9
  10. DeeX

    DeeX THz

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    Well if you would have known this would you have swapped the motherboard?

    My point of my previous post is that people have been saying how much Dell sucks cuz its the only company that sends out BIOS updates that fries motherboards etc.
     
    DeeX, Jun 7, 2016
    #10
  11. VioLenT_ShaFF

    VioLenT_ShaFF Notebook Enthusiast

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    sisnce i updated my bios to 1.2.13 i have had to do this battery pull/cmos restet at least twice and i might add that i have head at least 3 heart attacks each time.
    i see a new bios on dells site 1.2.14 and i am utterly terrified to update right now
     
    VioLenT_ShaFF, Jun 14, 2016
    #11
  12. Mickbt26

    Mickbt26 Notebook Evangelist

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    Mine acted weird last night.
    First the touchpad completely stopped working, no light and no input from my finger.
    Then the power button would not put the unit to sleep. I had to use the old way through the start menu. However, when I did that it would no longer wake at all.

    So I held the power button down for 10 seconds and it wouldn't start up again no matter what I tried. I thought great - another dead motherboard...

    I eventually tried the reset method on this thread and luckily, that got it working again.
     
    Mickbt26, Jun 15, 2016
    #12
  13. VioLenT_ShaFF

    VioLenT_ShaFF Notebook Enthusiast

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    same thing happened to me
     
    VioLenT_ShaFF, Jun 16, 2016
    #13
  14. sluggz

    sluggz Notebook Consultant

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    Damn I wish I would have seen this 3 weeks ago. Awesome find
     
    sluggz, Jun 17, 2016
    #14
  15. Ar0nis

    Ar0nis Notebook Enthusiast

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    SOLUTION....IS GO TO BIOS 1.2.8....my laptop working perfect
     
    Ar0nis, Jun 22, 2016
    #15
  16. Mickbt26

    Mickbt26 Notebook Evangelist

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    Nope... Downgrading bios didn't help mine.

    Seems once you have upgraded to 1.2.12 or above, then the bios gets corrupted in some way and it will only be a matter of time before you get the "not turning on" issue regardless of the bios version your currently on.
     
    Mickbt26, Jun 22, 2016
    #16
  17. Ar0nis

    Ar0nis Notebook Enthusiast

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    yes try to go before 1.2.12 they change me the mother board they try everything and i figured out what was the prob
     
    Ar0nis, Jun 22, 2016
    #17
  18. raiden87

    raiden87 Notebook Evangelist

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    did this trick work for some1? Cause my 13R2 got the same issue now and wont start up even after resetting bios..
     
    raiden87, Jul 2, 2016
    #18