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    Alienware 13 R3 updated Dell drivers, can't change brightness

    Discussion in '2015+ Alienware 13 / 15 / 17' started by teksurv, Mar 22, 2017.

  1. teksurv

    teksurv Notebook Guru

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    I updated the BIOS and chipset drivers today and installed the OLED driver. Now I am stuck at max brightness, cannot change. i reinstalled both Intel and Nvidia video drivers, reinstalled Alienware OSD, no change. Thoughts?
     
    teksurv, Mar 22, 2017
    #1
  2. SimplyJ3sse

    SimplyJ3sse Notebook Consultant

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    Try keyboard and chipset driver's?

    Sent from my VS995 using Tapatalk
     
    SimplyJ3sse, Mar 23, 2017
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  3. Alienware-Wasserman

    Alienware-Wasserman Company Representative

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    Is it the same result for when the charger is plugged/unplugged?
    If you're using Windows 10, have you tried adjusting the brightness by right-clicking the desktop in the Display settings?
     
    Alienware-Wasserman, Mar 24, 2017
    #3
  4. Vasudev

    Vasudev Notebook Nobel Laureate

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    What does Intel HID driver do, does it enable FN + Brightness/Mute etc functionalities?
     
    Vasudev, Mar 25, 2017
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  5. Alienware-Wasserman

    Alienware-Wasserman Company Representative

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    That would be the OSD (OnScreenDisplay) Driver.
     
    Alienware-Wasserman, Mar 27, 2017
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  6. Vasudev

    Vasudev Notebook Nobel Laureate

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    Vasudev, Mar 28, 2017
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  7. bobthedespot

    bobthedespot Notebook Consultant

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    Had the same issue. It magically fixed itself when I plugged into the razer core. Wish I could be more help. If I have the issue again in the future, I'd like to know how to fix it. Any tips?
     
    bobthedespot, Mar 29, 2017
    #7
    Vasudev likes this.