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    Alienware / Dell delivery

    Discussion in '2015+ Alienware 13 / 15 / 17' started by NA087, May 6, 2017.

  1. NA087

    NA087 Notebook Consultant

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    first I would like to state that I do not know where I should put this. Since I got it after purchasing a Alienware 17 R4 I decided to put it here.

    Recently after getting my 5% reward back I ordered a logitech g900 and Extreme 3D Pro joystick (because why not)

    I received the joystick BUT I did not see anythign in the box.

    On Order summery it stated

    Items in this order
    Quantity Item Number Description
    1 A0417607 Extreme 3D Pro joystick

    then a > View itemized list
    1 A8834118 Logitech G900 Chaos Spectrum - Mouse - optical - 11 buttons - wireless, wired - 2.4 GHz - USB wireless receiver
    1 xxx-xxxx Environmental Handling Fee for Non-Tied Mouse

    Now my question is that did Dell Alienware lose my order for the Logitech g900 (because lets face it, that is the thing we all want) OR will it be delivered at a later date?
     
  2. Motorhead018

    Motorhead018 Newbie

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    When you look in your Order status page, do you see multiple Order Numbers or Dell Purchase IDs?
     
  3. NA087

    NA087 Notebook Consultant

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    It's all under one order number. I messaged them and they said they are dilivering that by UPS and should be in by Wednesday.
     
  4. NA087

    NA087 Notebook Consultant

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    I find it weird lol after all they said that would take 1-3 days on the website for dilivery and the joystick would take 5 days. (About) so will keep you updated.

    Still really weird.