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    AW 17R4 Watchdog Violation after installing new SSD

    Discussion in '2015+ Alienware 13 / 15 / 17' started by Rajunn, Jan 13, 2019.

  1. Rajunn

    Rajunn Newbie

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    Recently purchased and installed a Crucial P1 1TB NVMe M.2 drive (CT1000P1SSD8). Whenever accessing this drive, I constantly get BSOD with a Watchdog Violation. The amount of time to BSOD varies, but most recently within seconds of accessing any information on drive. I am unable to run any programs with crashing, nor can I transfer files to or from the drive. I have updated all drivers (tried both official and unofficial updates), tried transferring files in Safe Mode, reseated the drive several times, and even installed a new one after RMA'ing the first. The new drive worked briefly (about 5 days) before falling victim to BSOD again. I am at my wits end for making this drive work. Only thing I haven't tried is a fresh install of windows on a completely clean system. That's next...

    Anyone have any suggestions? Experience with this drive? Recommendations for other drives?

    Onedrive link to crash output:
    https://1drv.ms/f/s!AmBfngyHKjKBgcJIUjRTkfnhB5EbuQ

    System configuration:
    https://imgur.com/zpYnuQx

    Thanks!
    Rajunn
     
  2. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    Return the SSD and get an SSD from a different brand.
     
    Vistar Shook and Rajunn like this.
  3. TriBeard

    TriBeard Notebook Evangelist

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    I had the same issue with the same SSD in my r5. It was fine in a couple other laptops, moved it over and suddenly had issues. I spent a little extra and went to a Samsung 970 Evo and all has been well since. Must be something firmware related in the drive or something
     
  4. Rajunn

    Rajunn Newbie

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    I ended up buying an 860 Evo sata instead. I'll just be gaming from it anyways. Shouldn't really need the extra speed from an NVMe. Saved about $80 over buying the 970 (1 TB that is). Hopefully this thread will pop up in Google and save some other people the headache...
     
  5. TriBeard

    TriBeard Notebook Evangelist

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    That, or crucial will issue a firmware update and fix the issue. Otherwise, it seems like a good drive.
     
  6. Rajunn

    Rajunn Newbie

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    And for a good price. But for now, I'll switch back to Samsung.
     
  7. rickdeckard

    rickdeckard Notebook Consultant

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    Interesting, I've had a couple of these watchdog crashes since installing a Sandisk Ultra 3D SSD but not enough to make me yank it out (thankfully). Guess this is a finicky machine.
     
  8. cn555ic

    cn555ic Notebook Deity

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    Samsung drives are proven to work. You pay little extra but worth the headaches. My 960 Pro works awesome. I would even stay away from their Ram cards also
     
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  9. ganzonomy

    ganzonomy Notebook Deity

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    There's a reason HyperX 2667 and a 960 PRO live in my 13. They just work (and the HyperX is samsung ram chips that run faster out of the box with lower latency, so everything is in SPEED!)
     
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  10. Vasudev

    Vasudev Notebook Nobel Laureate

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    HyperX use Samsung,Micron and SK Hynix DRAM chips with same CL speed and freq.
    EVO models really has same odd issues with alienwares.
    You must become the next CEO of Nvidia.
     
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  11. nickbarbs

    nickbarbs Notebook Deity

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    I have owned 3 crucial SSDs in my lifetime. All 3 have failed. Take that for what it is
     
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  12. MogRules

    MogRules Notebook Deity

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    Ever find a solution to this? I bought the same drive and low and behold....random BSOD with the same errors. If I can't figure it out in the next day or two the drives going back for sure.

    My BSOD are not constant, I can access and use the drive, it just seems to be while gaming from it that I am seeing problems :( and it's completely random with no pattern, but always the same BSOD.

    I just finished reinstalling Windows in AHCI mode to see if that makes any difference at all.

    EDIT: NM I see you just returned it. I will probably do the same.
     
    Last edited: Apr 13, 2019
  13. Rajunn

    Rajunn Newbie

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    I never found a solution for the crucial drive. My Samsung 860 Evo has been rock solid though.
     
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  14. Vasudev

    Vasudev Notebook Nobel Laureate

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    Tried updating to IRST 17.2.x DCH drivers?
     
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  15. MogRules

    MogRules Notebook Deity

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    I have not, although I was using the newest version of IRST, but I couldn't tell you what version specifically. I am actually running AHCI mode now but I didn't even wait to see if that was going to solve it and have already started the return process and will go with another brand. I have so little time to play with my laptop as it is that I really don't like spending hours trouble shooting something that should just work. Plan on returning it for the WD Blue SATA M.2. The nVME would have been nice but it's just a gaming drive so the difference isn't going to be large.

    When I started to see others that had the same problem, not just this post but in other places as well , I decided to jump ship to a different brand.
     
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  16. Vasudev

    Vasudev Notebook Nobel Laureate

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    Did the crucial P1 work on other system? SATA M.2 is the way to go, less money more storage.
     
  17. MogRules

    MogRules Notebook Deity

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    Didn't have time to try unfortunately. My desktop will take an M.2 but I have to sacrifice one of my SATA ports for it and they are all in use for my Plex server ATM.

    I will stick with SATA M.2 , just won't be nVME more then likely. This drive fit the price point I was looking for $139 CAD which most nVME drives do not up here as our prices are stupid high still.
     
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  18. MogRules

    MogRules Notebook Deity

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    WD 1tb SATA M.2 installed and no errors thus far but it's only been in for a few hours , though I don't anticipate any issues. That crucial drive was already throwing BSOD issues at this point.
     
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  19. Vasudev

    Vasudev Notebook Nobel Laureate

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    A little heads up, I think 660p and 760p along with Crucial P1 use the same IMFT NAND chips but with a different controller from SM. The same thing is applicable on Optane H10 as well. So, in future if you get same error it might be the controller issue.
     
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