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    ALIENWARE 17 R2 PROBLEMS

    Discussion in '2015+ Alienware 13 / 15 / 17' started by miniwacanelacion, Feb 24, 2017.

  1. miniwacanelacion

    miniwacanelacion Newbie

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    Hi All,

    For recent couple of weeks, my Alienware 15 R2 is experiencing some faults.

    although my power is plugged in, but in the bottom left bar the battery icon shifts between plugged in and unplugged every few second, especially while i play games. and during gaming the battery will go down even with power supply plugged.

    I have updated both BIOS and video card driver to the latest.

    Is this a common issue? or just my power supply is broken?

    THX
     
    miniwacanelacion, Feb 24, 2017
    #1
  2. judal57

    judal57 Notebook Deity

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    judal57, Feb 24, 2017
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  3. rinneh

    rinneh Notebook Prophet

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    Yeah check the dc cable after removing the bottom panel.
     
    rinneh, Feb 24, 2017
    #3
  4. miniwacanelacion

    miniwacanelacion Newbie

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    miniwacanelacion, Feb 24, 2017
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  5. rinneh

    rinneh Notebook Prophet

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    Turn express charging off in the bios too.
     
    rinneh, Feb 24, 2017
    #5