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    6820HK Thermal Throttling on LM?

    Discussion in '2015+ Alienware 13 / 15 / 17' started by Jumpwired, Jan 20, 2017.

  1. Jumpwired

    Jumpwired Notebook Consultant

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    Please help.

    Everything was fine and dandy, until I started playing some games. I was too busy to monitor anything, until I had an in game freeze. I then ran HW monitor at took a look at XTU. XTU is reporting throttling meanwhile HWinfo completely misses it, except for reporting a drop to 750mhz. What is going on here? Temps are even across the board and now this is happening?

    I would post the screenshot but I forgot to resize and1440p would piss people off.
    http://imgur.com/a/2hfCh

    Just changed a whole bunch of settings... I think I might have fixed it.
    I will do some game testing over the weekend and report back in.
    Actually got my power settings in order. Thank you Steven!
     
    Last edited by a moderator: Jan 20, 2017
    Jumpwired, Jan 20, 2017
    #1
  2. Pete Light

    Pete Light Notebook Deity

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    Thanks for posting this I can confirm that I also have this exact same issue I believe. When it happens it happens in a CPU intensive game like BF1 and the FPS drops to like 15-20 as the CPU is throttled to 700MHz. It lasts for a few minutes and then goes back up to 4.2GHz again. I upgraded to BIOS 1.0.9 and this seems to make it more stable as well as adding another 5-10mV. Can you check if this also works for you?

    I also noticed that the GT: Fuses Limit was being triggered as well as a few others in the Limit Reasons area of HWinfo. Do you see that also?

    No idea what it is though and I need some more testing to determine if it's now fixed...

    Sent from my SM-G935F using Tapatalk
     
    Last edited: Jan 20, 2017
    Pete Light, Jan 20, 2017
    #2