The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    2017 Alienware 17 R4 died...

    Discussion in '2015+ Alienware 13 / 15 / 17' started by Johnnyjohnny420, Feb 28, 2020.

  1. Johnnyjohnny420

    Johnnyjohnny420 Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    5
    Trophy Points:
    6
    Laptop completely bricked without any warning. No lights, no noise, no power. The lights on the massive power adapter will turn off when trying to power on the laptop. I searched around the forums and this is a fairly common issue with these laptops.

    I called Dell and they transferred me to out of warranty services. It cost me $60 for expedite 2-way shipping to their service depot and an additional $220 to replace with a refurbished motherboard (so far). This has been a pretty disappointing consumer experience with Dellienware. This laptop was actually a replacement for original laptop that was part of their CPU overheating debacle back in late 2016/early 2017 launch. Now this...

    First and last time I buy AW. LEARNED MY LESSON.
     
    Last edited: Feb 28, 2020
    Johnnyjohnny420, Feb 28, 2020
    #1
    etern4l likes this.
  2. etern4l

    etern4l Notebook Virtuoso

    Reputations:
    2,931
    Messages:
    3,535
    Likes Received:
    3,506
    Trophy Points:
    331
    They def have room for improvement in the quality department.
     
    etern4l, Feb 28, 2020
    #2