The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    17R4 touchpad not working

    Discussion in '2015+ Alienware 13 / 15 / 17' started by eadgar, Jun 15, 2017.

  1. eadgar

    eadgar Notebook Consultant

    Reputations:
    6
    Messages:
    135
    Likes Received:
    28
    Trophy Points:
    41
    The touchpad isn't working at all. Neither the buttons nor the backlighting.

    Tried both Dell's and Synaptics' drivers, but no luck.
    Tried pressing Fn+F11, but nothing happens.
    Tried reseating all the ribbon cables, but nothing.

    Which of the ribbon cables is actually the touchpad one (iunlock's image)? There are several marked with KB.
    [​IMG]

    Any ideas what might be wrong?

    I should say that I think it stopped working after I repasted, but I can't think of anything that I might have messed up in the process. :\
     
    Last edited: Jun 15, 2017
    eadgar, Jun 15, 2017
    #1
  2. eadgar

    eadgar Notebook Consultant

    Reputations:
    6
    Messages:
    135
    Likes Received:
    28
    Trophy Points:
    41
    eadgar, Jun 15, 2017
    #2
    Vasudev likes this.
  3. Djommar

    Djommar Notebook Enthusiast

    Reputations:
    5
    Messages:
    48
    Likes Received:
    23
    Trophy Points:
    16
    The one on the motherboard! I forgot that one too haha! Easy mistake to make

    Sent from my SM-G935F using Tapatalk
     
    Djommar, Jun 15, 2017
    #3
  4. eadgar

    eadgar Notebook Consultant

    Reputations:
    6
    Messages:
    135
    Likes Received:
    28
    Trophy Points:
    41
    Just like I thought, all is well now...

    [​IMG]
     
    eadgar, Jun 18, 2017
    #4
    Djommar and MogRules like this.
  5. MogRules

    MogRules Notebook Deity

    Reputations:
    1,228
    Messages:
    1,649
    Likes Received:
    973
    Trophy Points:
    131
    Yep we have all probably done it :p

    It's really easy to pin a cable under the board when you reinstall it and not notice.
     
    MogRules, Jun 18, 2017
    #5
    Djommar likes this.