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    15r3 speaker no sound, need help

    Discussion in '2015+ Alienware 13 / 15 / 17' started by cherryturtle123, Nov 20, 2016.

  1. cherryturtle123

    cherryturtle123 Notebook Enthusiast

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    my alienware 15r3 have no sound come out from the build in speaker but the 3.5 mm earphone works normally. i had reinstalled the drivers and make sure the speaker has been enabled. when playing music the green bar in the windows volume mixer moves up and down, which means the speaker is connected? is the speaker broken? the speaker works normally a few weeks ago when i receive it. i did a repaste a few days ago so did i broke it? are there anyway to fix this?
    sorry for poor english.
     
    cherryturtle123, Nov 20, 2016
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  2. Aleckhz

    Aleckhz Notebook Enthusiast

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    When i update windows , the sound drivers always get messed UP bit when i reinstall then the work fine un my R1

    Hace you tried a new versión of the drivers?

    Enviado desde mi Pixel mediante Tapatalk
     
    Aleckhz, Nov 20, 2016
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  3. cherryturtle123

    cherryturtle123 Notebook Enthusiast

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    i reinstalled the driver from dells website http://downloads.dell.com/published/pages/alienware-15-laptop.html so it should be the lastest? i disabled windows update cause its so annoying keep running in background, should i check for update now? damn i seldom use the speaker and i didnt check if it work after i teardown the whole machine to repaste, i am afraid if i broke it.............
     
    cherryturtle123, Nov 20, 2016
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  4. Vasudev

    Vasudev Notebook Nobel Laureate

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    Check Audio Jack config and enable audio jack prompts whilst connecting and disconnecting headset/headphones.
     
    Vasudev, Nov 21, 2016
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  5. cherryturtle123

    cherryturtle123 Notebook Enthusiast

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    well where can i find the setting of audio jack? is that the speaker icon next to the clock?
     
    cherryturtle123, Nov 21, 2016
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  6. Vasudev

    Vasudev Notebook Nobel Laureate

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    Vasudev, Nov 21, 2016
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  7. cherryturtle123

    cherryturtle123 Notebook Enthusiast

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    damn dont work anyway thanks for the help
     
    cherryturtle123, Nov 21, 2016
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  8. quickie

    quickie Notebook Evangelist

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    If you repasted did you re-plug the cable back in that powers the speakers, its the white plug next to the battery plug.

    http://imgur.com/89xhO21
     
    quickie, Nov 22, 2016
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  9. cherryturtle123

    cherryturtle123 Notebook Enthusiast

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    well i wasnt sure, but if i didnt plug the power cable this should explain why after repaste it didnt work, i have ordered liquid metal and i will mess with the machine again when i am free.........(the temperature of cpu core0 is so awful......) thanks for the help
     
    cherryturtle123, Nov 22, 2016
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  10. quickie

    quickie Notebook Evangelist

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    Yes sir, no problem let me know if you fix it.
     
    quickie, Nov 22, 2016
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