The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    15R2 Shut Down immediately after boot

    Discussion in '2015+ Alienware 13 / 15 / 17' started by con4n007, Dec 30, 2017.

  1. con4n007

    con4n007 Notebook Guru

    Reputations:
    0
    Messages:
    52
    Likes Received:
    6
    Trophy Points:
    16
    hi

    dont know if this has been posted before.
    I think after few BIOS update, 15R2 starts like this.
    when I power on, the fan is on, keyboard light is on then it's off within 5 seconds.
    i have to power on again to be able to boot normally.
    it's kinda annoying, does anyone know whats the issue here?
    I tried to install the old BIOS but it doesnt seems to help.
    and im out of warranty.
     
    con4n007, Dec 30, 2017
    #1
  2. Vasudev

    Vasudev Notebook Nobel Laureate

    Reputations:
    12,050
    Messages:
    11,278
    Likes Received:
    8,815
    Trophy Points:
    931
    Did you do a power reset?
    I had this issue briefly. Mine did turn on and fans were spinning at max rpms and turned off itself. I did a power reset, cleaned RAM Chip's gold contacts and reseated SSDs and so far no issues. I'm on 1.3.12.
     
    Vasudev, Dec 30, 2017
    #2
  3. con4n007

    con4n007 Notebook Guru

    Reputations:
    0
    Messages:
    52
    Likes Received:
    6
    Trophy Points:
    16
    yup exactly the same issue.
    how do you do power reset? if you mean remove the notebook battery, it's literally I need to tear the whole laptop down :(
    and how do you clean the RAM chip gold contact?
     
    con4n007, Dec 30, 2017
    #3
    Vasudev likes this.
  4. Vasudev

    Vasudev Notebook Nobel Laureate

    Reputations:
    12,050
    Messages:
    11,278
    Likes Received:
    8,815
    Trophy Points:
    931
    Open the back panel and disconnect the battery plug which is right after DC cable. Then press button for a minute to flush out all electrons.
    I cleaned the gold contacts of SSD and RAM using microfiber cloth.
     
    Vasudev, Dec 30, 2017
    #4
  5. con4n007

    con4n007 Notebook Guru

    Reputations:
    0
    Messages:
    52
    Likes Received:
    6
    Trophy Points:
    16
    so after I disconnect the DC cable, I press the power button (alienware head) for a minute or that little button to reset BIOS?
     

    Attached Files:

    con4n007, Dec 30, 2017
    #5
  6. Vasudev

    Vasudev Notebook Nobel Laureate

    Reputations:
    12,050
    Messages:
    11,278
    Likes Received:
    8,815
    Trophy Points:
    931
    Disconnect battery cable too otherwise it will work on battery.
    My alienware just now exhibited same issue but it was stuck at Alienware Logo.
     
    Vasudev, Dec 30, 2017
    #6