[Alienware 17R4 / 15R3] - Disassembly + Repaste Guide + Results

Nice! Where can I get these at?


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Hi gang, back at it with another video. Here is a step by step video for repasting your AW with liquid metal enjoy!

 

So it came in.

No its not a 144hz panel. I have a confirmation via a dell chat log saved, in which I asked twice to confirm this and purchase was placed under that assumption... Stated clearly via the chat log.

Also I was horribly mistaken. I had assumed that these units didn't use the optimus tech. A chat session with dell back in September or October states this... I'll have to dig up that log.

With this having optimus I am assuming I lose all my options in the Nvidia control panel as well as my ability to overclock the display?

I know this probably belongs elsewhere, I just popped in here as I've already been active in this thread.

Please let me know if I should move this or start a new thread.

Edit: I should add I have only had about 10 minutes with the unit so far. Panel was the first and only thing I checked.

 

Dell is now sending a new heatsink with the proper thermal pads pre-installed. I will bring a caliper that day and will measure each for prosperity. If this works, it will be the definitive solution, at least the one Dell is recommending.

 

@iunlock one question. I can use Fujipoly 14 w/mk 1mm instead of Fujipoly 11 w/mk 1mm? Can the result change? Or is it the same?

Thks

 

Amazon if you're from the US. Idk of any other places, probably Newegg, frozencpu, performance-pcs. There are links to the pads around the picture in the guide that shows the steps/sizes

 

Hi, @3dmation. Do you have the Dell part number of the heatsink they send you?

If you do not have it, you can look it up on the Dell Support website (with your service tag) You need to go to Support / Find support request / Support request details (and expand dispatch number...)

 

Dell is now sending a new heatsink with the proper thermal pads pre-installed. I will bring a caliper that day and will measure each for prosperity. If this works, it will be the definitive solution, at least the one Dell is recommending.

This is what is listed:

1 9J75K ASSY,HTSNK,W/FAN,G2,K,AW15R3
1 N6370 TOOL,SYRNG,THRMGRS,V2
1 06335 PAD,THRM INTFC CLNG,SINGLE

 

ah, ok. I have 17 r4. This is what they send to me. The heatsink is different, but they are the same thermal pads. Included in the shipment, a complete motherboard(+cpu/gpu) in case I have to change it and the display because it has light bleed.

Qty Part # Description
1 147K8 ASSY,PWA,PLN,I7-6820HK,NV,G2,8
1 PC0XY CRD GDE,W8P/10P/10H,SERVICE
1 0M5DH SVC,ALSOSHIP,06335,N6370
1 CK7T7 LCD,17.3UHD,EDP1.3,AG,SHARP
1 MW7X0 Assy, Heatsink, With Fan, G2, AW17R4
1 2PVJC ASSY,CBL,EDP,UHD,AW17R4

 

What's one way to tell if you have the new heat sinks installed? Thanks again and sorry for all questions


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When did you buy it?

 

For the revised aw17 w new heatsinks, is it possible to achieve high 50s/low60s temperatures with Grizzly Conductonaut without touching the revised thermal pads placing and leaving the cpu arm untouched?

 

I don't think anyone will know the answer to that since if you have it open to repaste it's so simple to do the other bits

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Hi, i created an account just to answer to your question : I just received my AW17 (yesterday) w/ 6700HQ /1070, i was obviously worried about the temperatures after all i read on this forum but after 1hour of Overwatch in max settings, my GPU reached 70° max and my CPU 80° (which is not bad for me). Then, i put a book under my PC and the temperature of my GPU dropped at 61° max and CPU 73°.

I guess they solved the issue.

Edit : I didnt repast, i was ready to do it when the PC arrived but the temps are already good. With a good thermal paste, i think we can achieve 57/59° for the GPU and 67-68 for the CPU.

 

Well, finally got them to want to send me the exchange. Took like 3-4 more emails, I basically said I am not wasting my time waiting for a tech to potentially create another problem and that I was also not sending it to Dell to have a part get switched/missing, like many of you have said. I had got another email asking to give a tech another chance, I ignored it and forgot about it, I believe someone also called (to which I ignored cuz I didn't know the number and was working). Got called literally 6 times one after another around 8PM, didn't answer and wasn't gonna answer some 1-800 late at night when I can silence my phone.. But then I got a email shortly after from a manager saying they approved the exchange.

I bought extended warranties and it probably looks ridiculous on my end from their eyes, but the difference is if I broke the WiFi cables, or the screen LEDs (maybe it was DoA or the tech didn't plug in the cable), then I wouldn't mind having to send it to a warehouse or have a tech mess with it. But when literally thermal pads were missing and then a tech created a problem to fix that, and then another tech fixed that problem and created another problem, they're crazy to think I will go without a laptop due to their own errors.

Gonna order new pads and I will be using conductonaut on the replacement when I receive it and then hopefully I never have to deal with it again, since I take care of my stuff

 

https://www.amazon.com/gp/product/B00ZSJR2KE/ref=ox_sc_act_title_2?ie=UTF8&psc=1&smid=A15YNZR7YB053N
https://www.amazon.com/gp/product/B00ZSJQX0E/ref=ox_sc_act_title_1?ie=UTF8&psc=1&smid=A15YNZR7YB053N

Unless my math is wrong the 60x50 should have double the area of 100x15, which means you basically get more for the same amount or more for less depending on prices/shipping etc. I should have given you links to these in my last response but I didn't think you meant the 60x50 and I was using my phone to reply anyway haha

 

Will the 60x50 be long enough? Are any of the 1mm pads that are being replaced greater than 60mm in length?

 

I don't think any are. When I first bought the Fujipoly 17s (mistake) I was almost able to do the entire thing in 1mm pads, with the exception of the 0.1mm obviously. But I initially bought the 60x50 regardless because I figured those pads would be better since they offered better heat transfer, but they were dry and crumbly, just didn't work well for the little chips and probably didn't squish down enough too.

 

Stupid question but I'm getting different answers on google lol but do you have to wait for regular grizzly thermal to dry?


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NO!!

 

Hey @Papusan , maybe you can help me. Where do I get 0.1mm thermal pads? I can not get 0.1mm. I can reduce the thickness of the 0.5mm and use it? Thks!

 

http://forum.notebookreview.com/thr...3-owners-lounge.797458/page-179#post-10413773

Or use http://www.ebay.com/itm/K5-PRO-gumm...RAM-thermal-pad-replacement-20g-/390805535070

 

Quick question:

Cutting the electric tape and a surface so it doesn't lose its adhesion. Parchment paper?

Assuming wax paper is a no.

 

@iunlock just got my alienware 17r4 1060 yesterday (new, not refurbished. I updated the bios to 1.09). GTAV and OCCT tests are pushing it to 99C. How much would you charge for the repasting?

 

It just surprises me that so many units are experiencing this issue and that dell keeps selling these things.. You would assume that they would stress test them before shipping them out.. just out of curiosity, if a unit is left untouched running in these conditions what kind of life expectancy is expected on average?


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Sorry, I do not understand the answer. I can use my fingers to reduce the thickness? Pressing down the 0.5mm thermal pad?

About K5 pro

I can not get k5-pro in my country. And buying on ebay or amazon would take a lot. K5 is the same as the common thermal paste but viscous? I get silicone thermal paste or silicone thermal grease. Can it be useful?

 

Squeeze a too thick thermal pad is not recommended. Use Google my friend http://www.ebay.co.uk/sch/Thermal-C....html?_sop=3&Type=Thermal%20Tape&_mPrRngCbx=1

The answer.

 

Lmao


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currently doing the thermal pads.

many of the pads that are labeled to replace simply never existed. The ones labeled in red. The 3 longer strips labeled in red around the GPU: 1, 0.5, 1... never installed by dell. The thin 1.0mm at the very top of iunlock's photo... again, never installed by dell. The 0.1mm white pad listed to leave as is.... this was folded and bunched up in a corner... tried to straighted out as best I could and install... I do not have any 0.1mm pads to replace it with. Half of the GPU didn't have paste, I am guessing it was over on the CPU which was globbed.

The two screws on the mobo surrounding the usb-c on the edge... didn't exist. I think I have a few from a previous project that will fit... but still.... really? lol

I used a guitar pick to remove the vent cover on the back, worked great and popped off EXTREMELY easily, zero effort.... underneath this on each side: heavy scratches. Either because they put it together and pulled it back apart... or because this isn't a new unit.

will keep moving along here as once I have it together everything will go well... but kinda know its going to bug me.

 

Google? what is that? it's new?

Can i use this tape? I can get it in my country:
http://www.ebay.com/itm/50mm-5cm-x-...483296?hash=item488b5893a0:g:DmQAAOSwZ8ZW9Uxk

 

No. Ask @Mobius 1 But I don't think the quality of the tape/pads doesn't matter much.

 

PM sent.

Over the chokes/FET's it doesn't matter much, but over the VRAM's it does make a difference when using cheap pads vs Fujipoly's. I have a ton of data on this. They do make a difference.

Fujipoly 11.0w m/k work great.

Use Fujipoly 17.0w m/k if you have the time to spend that everything aligns / fits well. If not, don't bother.

 

Yes I meant the chokes (his problem is obtaining 0.1mm tape / pads)

 

This thermal pads

 

See first page Ask Dell so they can send you correct if you have problems with obtain the 0.1mm.

 

I think Dell must opt for professional paste solutions provided by Team LHz. They must provide option for Paste used in the system as:
Repaste Solution & Price

• Professional Paste Solutions done by Team LHz : $??
  
• Dell Stock Paste : $0.0 [Included in Price]

What do you think? @Papusan @iunlock @DeeX

 

stayed awake until 3am finishing up the repaste/pads, toddlers don't allow for consistent work and I didn't want to leave it open over night......

I pulled a Dell..... They never installed the pad to begin with, and this morning I am reviewing the photos I took before I put it back together.

Guess who forgot to put the 0.5mm thermal pad on for the gpu's memory chips.

I won't have a chance to tear it down again for some time... Don't want to risk cooking anything by running it.

How hot do those chips get? How necessary is the pad at this moment if I'm not overclocking anything?

I mean.... Obviously the builder of the system didn't think it was necessary

 

Well, these notebooks run much hotter than desktops, so I wouldn't use it for intensive gaming. For general movies/browsing, i'd say its safe but don't quote or blame me if it isn't. However, I've ran a GTX 970 without anything on the VRM chips in a ITX case (I have a CLC on it) and it's been fine for about a year. I've played games for hours like this, GTA5, Dying Light, LoL, any, as high as I could get the settings while keeping 60fps. But then again, My GPU idle's at about 23C and tops out at like 60C, but these laptops idle at like 40C+

 

Not the most intense game in the world... I really only play WoW. But its a bit more intense than browsing. Hmph.... I can't believe I did that.

 

Meant to say I also had no heatsinks on the memory chips. I'd say it depends on the CPU and GPU Temps. Maybe get a notebook cooler and run the fans on performance and it would probably be OK. To be extra safe I would lower things like AA. But again there's no way to be sure, but if they're anything like the 900 series, then they could handle high temperatures.
Note: I did this on my 760 too and a VRM chip burned and had to RMA it. But the 900 series was much more efficient and cooler running

 

Everything is good to go except for that one pad. This is going to bite. Will see what the Conductonaut looks like on tear down. May need to redo everything now. At least its fresh in my head if I can get to it sooner.

 

Oh if it's just a single pad and using conductonaut then your Temps should already be very low and pretty reasonable. Still to be safe I'd turn the fans on performance and lower the anti aliasing and texture settings a bit. Even though if it gets damaged I doubt they'll blame you considering missing thermal pads and high temperatures is common

 

Lol... Play it stupid, "yeah I repasted and replaced the pads. I thought it was only necessary to replace the pads that it came with from the factory!"

Lots of little things....

I am unsure of this being a new unit. Heavy scratches under the rear vent cover, two mounts for the fans are cracked, tons of missing pads, the cable at the top rear just behind the monitor - the one with the metal bar to release it.... No metal bar, the mounts.for it are split. This cable was very difficult to get back in because of this. It didn't come with the correct refresh rate in the screen I was promissed. Got bounced around chats and phone departments until I was basically told to return the unit and order it again in late February when they have the screens.... This would also put me at about $1k higher as I did negotiate the price down quite a bit... 6820hk + gtx 1070 @Around $1600.

So I thought cut losses and I'll order a screen from a erd party later.... And then I started getting into the computer...

With thinking this isn't a new unit and the insane amount of pads that were missing I am wondering what has already began to cook and lose life.

Not sure where to go from here... Except for a nice facebook post to dell containing the order chat log confirming the parts as well as a bunch of pictures showing the current state of the "new" machine.

 

The 14 is more flexible than the 17.

For a low cost alternative I would recommend the arctic blue thermal pads.

No.

After applying regular thermal grizzly it is recommended to immediately put on your heatsink.

0.1mm thermal pads isn't needed for the CPU chokes, they can run without a pad and still be fine.

That works I guess, or you can use wax paper.

Squishing thermal pads don't work well.

I really hope so, I'd want to work for Dell

This doesn't sound like a new unit, call dell immediately and push for an exchange.

 

Did you order a AW15R3? What screen did you order?

I ask because this may be confirmation of non gsync display options coming for the AW15R3 with the 7820HK late Feb.

 

I just received Kryonaut and fujipoly pads, how long does it takes to disassemble, repaste and rebuilt the laptop ?

 

if you are patient and you like to do things perfect, i think that you are going to spend 1 hour and 20 minutes doing things slow

 

Since its your first time and you're following a guide, I'd say probably 2-3 hours

 

Thanks, I'll see if I can tomorow or sunday.

 

It's not the fisrt time I disassemble laptop or desktop, I will follow Iunlock guide and I hope 2 hours will be enough