************************************************************ ************************************************************ This document outlines the procedure for manually removing the Intel(R) Matrix Storage Manager driver software and reconfiguring the system to use the native operating system driver for managing storage controllers. To complete this procedure, first print this document for use as a reference. Then, complete Part 1 to determine the SATA controller mode. Depending on the mode determined in Part 1, complete either Part 2A or 2B. WARNING: Reconfiguring the system may result in the loss of data on any RAID volumes currently used by the system. Removing the Intel Matrix Storage Manager driver from the boot drive or bootable RAID volume may require reinstallation of the operating system. To preserve data integrity, back up all data before proceeding. ************************************************************ * Part 1: Determining the System Mode ************************************************************ The steps for removing this software differ depending on whether the system is running in RAID or AHCI mode. Mobile systems do not support RAID. Determine the system's mode by identifying how the Serial ATA controller is presented within the Device Manager by completing the steps below: 1. On the Start menu: 1a. For Windows* 2000, select Settings and then select Control Panel. 1b. For Windows* XP or later operating systems, select Control Panel. 2. Open on the 'System' applet (you may first have to select 'Switch to Classic View'). 3. Select the 'Hardware' tab. 4. Select the 'Device Manager' button. 5. From the Device Manager, look for an entry named 'SCSI and RAID Controllers'. If this entry is present, expand it and look for one of the following controllers. If this entry is not present, proceed with step 6: - 'Intel(R) ESB2 SATA RAID Controller' If the controller above is present, the system is an ESB2 system in RAID mode. Continue with Part 2A below. - 'Intel(R) ICH7R/DH SATA RAID Controller' If the Controller above is present, the system is an ICH7R/DH system in RAID mode. Continue with Part 2A below. - 'Intel(R) ICH7MDH SATA RAID Controller' If the controller above is present, the system is an ICH7MDH system in RAID mode. Continue with Part 2A below. - 'Intel(R) ICH8R/ICH9R/ICH10R/DO SATA RAID Controller' If the controller above is present, the system is an ICH8R/ICH9R/ICH10R/DO system in RAID mode. Continue with Part 2A below. - 'Intel(R) ICH8M-E/ICH9M-E SATA RAID Controller' If the controller above is present, the system is an ICH8M-E/ICH9M-E system in RAID mode. Continue with Part 2A below. - If none of the controllers above are shown, then the system is not running in RAID mode. Continue with step 6 below. 6. From the Device Manager, look for an entry named 'IDE ATA/ATAPI controllers'. If this entry is present, expand it and look for one of the following controllers: - 'Intel(R) EP80579 SATA AHCI Controller' If the controller above is present, the system is an EP80579 system in AHCI mode. Continue with Part 2B below. - 'Intel(R) ESB2 SATA AHCI Controller' If the controller above is present, the system is an ESB2 system in AHCI mode. Continue with Part 2B below. - 'Intel(R) ICH7R/DH SATA AHCI Controller' If the controller above is present, the system is an ICH7R/DH system in AHCI mode. Continue with Part 2B below. - 'Intel(R) ICH7M/MDH SATA AHCI Controller' If the controller above is present, the system is an ICH7M/MDH system in AHCI mode. Continue with Part 2B below. - 'Intel(R) ICH8R/DH/DO SATA AHCI Controller' If the controller above is present, the system is an ICH8R/DH/DO system in AHCI mode. Continue with Part 2B below. - 'Intel(R) ICH8M-E/M SATA AHCI Controller' If the controller above is present, the system is an ICH8M-E/M system in AHCI mode. Continue with Part 2B below. - 'Intel(R) ICH9R/DO/DH SATA AHCI Controller' If the controller above is present, the system is an ICH9R/DO/DH system in AHCI mode. Continue with Part 2B below. - 'Intel(R) ICH10R SATA AHCI Controller' If the controller above is present, the system is an ICH10R system in AHCI mode. Continue with Part 2B below. - 'Intel(R) ICH9M-E/M SATA AHCI Controller' If the controller above is present, the system is an ICH9M-E/M system in AHCI mode. Continue with Part 2B below. - 'Intel(R) ICH10D/DO SATA AHCI Controller' If the controller above is present, the system is an ICH10D/DO system in AHCI mode. Continue with Part 2B below. - If none of the controllers above are shown, then the system is not in AHCI mode. No other modes are supported by the Intel Matrix Storage Manager software. Continue with step 7 below. 7. The system does not appear to be running in RAID or AHCI mode. If you feel that the system is running in RAID or AHCI mode and you do not see any of the controllers listed above, contact the system manufacturer or the place of purchase for assistance. You cannot continue with Part 2 below until the system mode is determined. ************************************************************ * Part 2A: System in RAID Mode ************************************************************ The procedure in this section can only be performed on a system that is in RAID mode. Do not continue with this procedure unless you have completed the steps in Part 1 above to determine this is true for this system. Before continuing, be sure to read the warnings below. WARNINGS: a. If a RAID 0 volume is deleted, all data on that volume will be permanently deleted. Back up all critical data before continuing. b. If a RAID volume containing operating system files is deleted, the operating system will have to be reinstalled. 1. Ensure you have read and understand the warnings listed above. 2. Reboot the system. 3. Note whether you see a splash screen titled 'Intel(R) Matrix Storage Manager option ROM' during the system startup. If so, continue with step 4 below. If not, skip step 4 and continue with step 5 below. 4. Complete this procedure if the Intel Matrix Storage Manager option ROM is installed: 4a. Enter the Intel Matrix Storage Manager option ROM Setup by pressing Ctrl-I when prompted during the system startup. 4b. In the setup program, select menu option 2 to enter 'Delete RAID Volume' menu. 4c. Select the volume you want to delete using up or down arrow keys. 4d. Press 'Del' key to delete the selected volume, and press 'Y' to confirm deletion. Repeat this step as necessary to delete all volumes that are present. 4e. Exit the setup program. 4f. Enter the system BIOS Setup (usually done by either pressing a key 'F2' or 'Delete' as soon as the system begins to boot). 4g. Change the IDE configuration for the Serial ATA Controller from 'RAID' to 'IDE'. 4h. Save changes and exit the system BIOS setup. 5. Complete this procedure if Intel Matrix Storage Manager option ROM is not installed: 5a. Enter the system BIOS Setup (usually done by either pressing a key such as 'F2' or 'Delete' as soon as the system begins to boot). 5b. Change the IDE configuration for the Serial ATA Controller from 'RAID' to 'IDE'. 5c. Save changes and exit the system BIOS setup. 6. Reboot the system. ************************************************************ * Part 2B: System in AHCI Mode ************************************************************ The procedure in this section can only be performed on a system that is in AHCI mode. Do not continue with this procedure unless you have completed the steps in Part 1 above to determine this is true for this system. It is recommended that you back up all important data before continuing. 1. Reboot the system. 2. Enter the system BIOS Setup (usually done by either pressing a key such as 'F2' or 'Delete' as soon as the system begins to boot). 3. Change the IDE configuration for the Serial ATA controller from 'AHCI' to 'IDE'. 4. Save changes and exit the system BIOS setup. 5. Reboot the system. The operating system should start as before. Note: If you experience any difficulties making these changes to the system BIOS, please contact the motherboard manufacturer or the place of purchase for assistance. ************************************************************ Intel(R) is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. * Other brands and names may be claimed as the property of others.